All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Monday 12th July 2021

No incidents reported

Sunday 11th July 2021

No incidents reported

Saturday 10th July 2021

No incidents reported

Friday 9th July 2021

No incidents reported

Thursday 8th July 2021

No incidents reported

Wednesday 7th July 2021

No incidents reported

Tuesday 6th July 2021

No incidents reported

Monday 5th July 2021

SysEleven OpenStack Dashboard SysEleven Stack Dashboard issues

At the moment we are facing issues with the Dashboard of the SysEleven Stack.

We will keep you informed and apologise for any inconveniences.

UPDATE 21:00: The issue is identified and fixed.

Sunday 4th July 2021

No incidents reported

Saturday 3rd July 2021

No incidents reported

Friday 2nd July 2021

No incidents reported

Thursday 1st July 2021

No incidents reported

Wednesday 30th June 2021

No incidents reported

Tuesday 29th June 2021

No incidents reported

Monday 28th June 2021

No incidents reported

Sunday 27th June 2021

No incidents reported

Saturday 26th June 2021

No incidents reported

Friday 25th June 2021

No incidents reported

Thursday 24th June 2021

No incidents reported

Wednesday 23rd June 2021

No incidents reported

Tuesday 22nd June 2021

No incidents reported

Monday 21st June 2021

No incidents reported

Sunday 20th June 2021

No incidents reported

Saturday 19th June 2021

No incidents reported

Friday 18th June 2021

No incidents reported

Thursday 17th June 2021

No incidents reported

Wednesday 16th June 2021

No incidents reported

Tuesday 15th June 2021

No incidents reported

Monday 14th June 2021

No incidents reported

Sunday 13th June 2021

No incidents reported