All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Thursday 13th May 2021

No incidents reported

Wednesday 12th May 2021

No incidents reported

Tuesday 11th May 2021

No incidents reported

Monday 10th May 2021

No incidents reported

Sunday 9th May 2021

No incidents reported

Saturday 8th May 2021

No incidents reported

Friday 7th May 2021

No incidents reported

Thursday 6th May 2021

No incidents reported

Wednesday 5th May 2021

No incidents reported

Tuesday 4th May 2021

No incidents reported

Monday 3rd May 2021

No incidents reported

Sunday 2nd May 2021

No incidents reported

Saturday 1st May 2021

No incidents reported

Friday 30th April 2021

No incidents reported

Thursday 29th April 2021

SysEleven Network Network Issues

Update 11:50 Uhr

Wir sehen seit ca. 11:50 Uhr Probleme bei manchen Netzwerkverbindungen. Wir untersuchen aktuell das Problem und werden Sie informieren sobald wir weitere Informationen haben.

Update 14:40 Uhr

Das Problem wurde um 13:50 Uhr behoben. Weitere Informationen entnehmen Sie bitte unseren Notifier.

Wednesday 28th April 2021

No incidents reported

Tuesday 27th April 2021

No incidents reported

Monday 26th April 2021

No incidents reported

Sunday 25th April 2021

No incidents reported

Saturday 24th April 2021

No incidents reported

Friday 23rd April 2021

No incidents reported

Thursday 22nd April 2021

No incidents reported

Wednesday 21st April 2021

No incidents reported

Tuesday 20th April 2021

No incidents reported

Monday 19th April 2021

MetaKube Dashboard / API Release maintenance announcement - Metakube

Between April 19th, 2020 12:50 (UTC +1) and 14:50 (UTC +1) we will perform planned maintenance


Components in kube-system namespace in customer-clusters are being recreated.


No action required from customers.


Should you have any trouble following the maintenance work please contact us.

Sunday 18th April 2021

No incidents reported

Saturday 17th April 2021

No incidents reported

Friday 16th April 2021

No incidents reported

Thursday 15th April 2021

No incidents reported

Wednesday 14th April 2021

No incidents reported

Tuesday 13th April 2021

MetaKube Dashboard / API Release maintenance announcement - MetaKube

Between April 13th, 2021 10:15 (UTC +1) and 12:15 (UTC +1) we will perform an upgrade on Metakube core components.


Changes:

  • External cloud controller migration for openstack

No action required from customers.


Should you have any trouble following the maintenance work please contact us.