All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in FES

Affected Components: Core Routers, region FES

Scheduled Start: 13. Jan. 2026/9:00 pm

Scheduled End: 14. Jan. 2026/02:00 am

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the FES location during a maintenance window from 21:00 CET on Tuesday, 13 January 2026 until 02:00 CET on Wednesday, 14 January 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • FES: reduced latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 14 Jan 2026, 22:00 CET

Scheduled End: 14 Jan 2026, 23:00 CET

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 20 Jan 2026, 22:00 CET

Scheduled End: 21 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region DUS2 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud in region HAM1

Scheduled Start: 27 Jan 2026, 22:00 CET

Scheduled End: 28 Jan 2026, 02:00 CET

State: SCHEDULED


Description:

We will perform an update of the OpenStack Compute service. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region HAM1 will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Tuesday 13th April 2021

MetaKube Dashboard / API Release maintenance announcement - MetaKube

Between April 13th, 2021 10:15 (UTC +1) and 12:15 (UTC +1) we will perform an upgrade on Metakube core components.


Changes:

  • External cloud controller migration for openstack

No action required from customers.


Should you have any trouble following the maintenance work please contact us.

Monday 12th April 2021

No incidents reported

Sunday 11th April 2021

No incidents reported

Saturday 10th April 2021

No incidents reported

Friday 9th April 2021

No incidents reported

Thursday 8th April 2021

No incidents reported

Wednesday 7th April 2021

No incidents reported

Tuesday 6th April 2021

No incidents reported

Monday 5th April 2021

No incidents reported

Sunday 4th April 2021

No incidents reported

Saturday 3rd April 2021

No incidents reported

Friday 2nd April 2021

No incidents reported

Thursday 1st April 2021

No incidents reported

Wednesday 31st March 2021

No incidents reported

Tuesday 30th March 2021

No incidents reported

Monday 29th March 2021

MetaKube Dashboard / API Release maintenance announcement - Metakube

Between March 29th, 2021 12:45 (UTC +1) and 14:00 (UTC +1) we will perform an upgrade on Metakube core components.


Changes:

  • Metakube update on autoscaler.
  • Dashboard bugfixes.

No action required from customers.


Should you have any trouble following the maintenance work please contact us.

Sunday 28th March 2021

No incidents reported

Saturday 27th March 2021

No incidents reported

Friday 26th March 2021

No incidents reported

Thursday 25th March 2021

No incidents reported

Wednesday 24th March 2021

No incidents reported

Tuesday 23rd March 2021

No incidents reported

Monday 22nd March 2021

No incidents reported

Sunday 21st March 2021

No incidents reported

Saturday 20th March 2021

No incidents reported

Friday 19th March 2021

No incidents reported

Thursday 18th March 2021

No incidents reported

Wednesday 17th March 2021

No incidents reported

Tuesday 16th March 2021

No incidents reported

Monday 15th March 2021

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack storage performance issues in region DBL

At the moment we are facing block storage performance issues in region DBL.

We will keep you informed and apologise for any inconveniences.

UPDATE 12:18: The issues now disappeared. We are investigating the root cause.