All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Core Routers in HAM

Affected Components: Core Routers, region HAM

Scheduled Start: 17. Feb. 2026/12:00 h (CET)

Scheduled End: 17. Feb. 2026/18:00 h (CET)

State: SCHEDULED


Description:

In order to ensure the greatest possible stability and availability of our network, we will be carrying out maintenance work on our routers at the DUS location during a maintenance window from 12:00 CET until 18:00 CET on Tuesday, 17  February 2026. During the execution of the work, an increased latency time is to be expected over the period of the maintenance window.


Customer Impact during the Maintenance:

  • HAM: increased latency

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud in region FES

Scheduled Start: 24 Feb 2026, 22:00 CET

Scheduled End: 25 Feb 2026, 02:00 CET

State: SCHEDULED


Description:

Maintenance window change from 5 February 2026 to 24 February 2026. This is a maintenance announcement for the SysEleven OpenStack Cloud. We will perform an update of the OpenStack services Network, Image and Volume. During this update, all OpenStack API services in the region will be unavailable.


Customer Impact during the Maintenance:

  • OpenStack API services in region FES will be unavailable (loss of control)
  • Running VMs will not be affected
  • Object storage will not be affected

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Sunday 21st June 2020

No incidents reported

Saturday 20th June 2020

No incidents reported

Friday 19th June 2020

No incidents reported

Thursday 18th June 2020

No incidents reported

Wednesday 17th June 2020

No incidents reported

Tuesday 16th June 2020

No incidents reported

Monday 15th June 2020

No incidents reported

Sunday 14th June 2020

No incidents reported

Saturday 13th June 2020

No incidents reported

Friday 12th June 2020

No incidents reported

Thursday 11th June 2020

No incidents reported

Wednesday 10th June 2020

No incidents reported

Tuesday 9th June 2020

No incidents reported

Monday 8th June 2020

No incidents reported

Sunday 7th June 2020

No incidents reported

Saturday 6th June 2020

No incidents reported

Friday 5th June 2020

API SysEleven Stack API issues in Region CBK

Currently we are facing issues with the SysEleven Stack API in CBK. We are working on a solution and keep you informed. The outage only affects spawning new virtual machines or changing existing resources.

We apologise for any inconveniences.

Update 11:40: The API is available again. The issues are now resolved.

Thursday 4th June 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack issues in region DBL

We were facing short API problems with block storage volumes API (Cinder) in region DBL.

It was unable to create new volumes. Existing attached volumes were working without any problems.

Wednesday 3rd June 2020

No incidents reported

Tuesday 2nd June 2020

No incidents reported

Monday 1st June 2020

No incidents reported

Sunday 31st May 2020

No incidents reported

Saturday 30th May 2020

No incidents reported

Friday 29th May 2020

No incidents reported

Thursday 28th May 2020

No incidents reported

Wednesday 27th May 2020

No incidents reported

Tuesday 26th May 2020

No incidents reported

Monday 25th May 2020

No incidents reported

Sunday 24th May 2020

No incidents reported

Saturday 23rd May 2020

No incidents reported